About a decade ago, a friend bragged about a new phone he just bought, that can hold up to 300 contacts in his address book. This sounds funny when thinking about it in 2009. He then showed me that except for name and phone number you can type in additional details such as city, birthday and mail. To demonstrate the abilities of the new gadget (I remind the readers this is 1999 we are talking about) he showed me a memo the phone just made about one of his customers. The customer’s daughter just turned 16, and my friend called to congratulate his customer for the sweet sixteen birthday party they are holding. We can learn 2 things from this ‘ancient’ story:

1. Know your customers – they will return a favor by doing business with you again.
2. In 2009 there is no need to input your phone manually, we have technology for that!

Before reviewing the possibilities with advanced mobile devices such as Iphone and Blackberry, lets take a closer look at Facebook and LinkedIn and their immediate business added value. Befriending online with business associates and customers, but not too soon, can let you take part in their lives. Choose to use it wisely, and you will enjoy a constant and fruitful relationship with your clients. Instead of relating to your business alone, you can connect to your clients about their personal interests, hobbies and important events such as birthdays, anniversaries and other social gatherings.

In the past, you would keep logs or lists of customers, birthday details and addresses that would consume a lot of time to manage. Today, Facebook has an application for almost every smartphone: Blackberry,Iphone, HTC, etc. that will notify you with important dates related to your connections. The new Facebook app for Blackberry, can connect automatically to your calendar and address book.  Twitter has also hundreds of applications for almost every existing phone. LinkedIn can also be used from most phones.

We are not always near a desktop, or a notebook, but if we can see what our business connections are up to, or what they are celebrating, we can choose to use it. We can make a call to congratulate an associate on receiving an award, text a client on his birthday and send an email with an article that would interest a customer that just tweeted on the subject. All these options are easy to use today, and were not available 3-4 years ago. All the examples I’ve mentioned can be available using notifications on Facebook mobile applications, and any Twitter app such as the popular Tweetdeck (on Iphone also). The Tweetdeck, by the way, has a new version that includes feeds not only from twitter as before, but also facebook, myspace and linkedin, which means you can enjoy your feeds and text from all those applications in one place. An advantage for all those having a hard time following Facebook, Twitter and linkedin togather.

Even if social media doesn’t interest you that much, you should still consider it as a working tool for you. LinkedIn can be your professional database, Facebook can be your clients’ event notifier and Twitter even just for short and immediate direct messaging to clients.

For a kick start:

facebook latest app for Blackberry

Tweetdeck for Iphone

Linkedin on mobile

Facebook Networking Done Wrong

When a person you don’t know befriends me on Facebook, I politely ask the obvious question: Do I know you? When I have the patience, I also add a few more words, such as: We have mutual friends, but I don’t seem to recall you.

Many of these people aren’t serious and ignore my message. After two or three days, I reject their friend request. I don’t know them, and they missed their chance of explaining me why they want to befriend me.

Recently I’ve encountered many cases of a different sort: they respond to my message, telling me that they have a blog they want me to read or a page to become a fan of.

I would be quite reluctant to befriend someone using this approach. Facebook friends are not necessarily friends in real life. Some people have many hundreds of friends, and some have thousands. Despite this fact, Facebook users don’t automatically approve friend requests from anonymous people. This may be rightfully considered as spam – Facebook spam.

Facebooking – a better approach

If they want to promote their blog, the least they could do was check out my Facebook profile and see that I also have a blog. Having spent this minimal effort, they could check out my blog, read a post or two and respond there with the address of their blog. I would expect them to respond to the post and not just promote their blog. This issue deserves a post of its own.

If I didn’t have a blog linked from my Facebook profile, approaching me on Facebook isn’t ruled out. The better way to do it is send a message on Facebook. A message would work much better as a first step of networking for someone anonymous.

A polite message, stating that they don’t know me, but think I might be interested in checking out their blog could work. If I get too many messages like this, I might ignore them, but I may also respond to such a message and indeed pay a visit to their blog.

Sending a message can work out as a first step of networking in Facebook. Sending a friend request will probably be rejected.

Further reading:

• Networking on LinkedIn
• Networking to MySpace

Advantages:

1. Search Engine Strength: Naymz does very well in search engines. This is very important for reputation management. When someone looks you up on Google or Yahoo and finds content that you control, this helps your personal branding. Naymz content also helps push down web mentions of yourself that you’d prefer not be seen or emphasized. This is definitely the No. 1 reason to sign up for Naymz.
2. Free introductions: Introductions to people that you have no connection to are limited in LinkedIn, and aren’t totally free. In Naymz, it’s all free.
3. Reputation Monitor: Naymz supplies a tool for reputation monitoring across the web, scanning social networks and blogs. This is both interesting and useful.
4. Microblogging: Naymz offers status messages similar to Facebook and fast growing Twitter. This way, Naymz is somewhere between chaotic Twitter and intra-corporation Yammer. It can be quite useful.

Disadvantages:

1. Size: Naymz boasts that it has over one million users. This is enough for signing up, but LinkedIn is much bigger (over 45 million people) and is a synonym with Professional Networking site.
2. Anonymous recommendations: While being anonymous is necessary in some spooky cases, when you’re building your reputation, an identified recommendation is better than an anonymous. Would you trust a faceless person when networking or when hiring someone?
3. Premium Services: While also LinkedIn has premium services, one of these services is disturbing – the detailed visitor tracking. It means that only users that paid Naymz will get to see who visited their profile. This privacy issue doesn’t make me feel so comfortable – I don’t want the user to see that I’ve visited his profile. Also MyBlogLog has the same disadvantage that disturbs many bloggers.
4. No Groups: LinkedIn groups are an excellent and useful feature, that draws me to the site again and again. Naymz doesn’t have this feature, and I find it to be a big disadvantage.

I hope that Naymz will grow and get better. In the meantime, having a profile there is great for reputation management, but still not the best tool for networking.

Read more on how to use LinkedIn.

The song you’ve just heard is titled “She loves everybody”. While this song helped them reach out to a larger audience, it wasn’t a huge hit, and wasn’t enough to promote their debut album “Love the Future”.

Traditional musicians rely on their record company to promote their act by using Public Relations offices, posters in record stores, etc.

But D.A. Wallach and Max Drummey took a different path: they’re promoting their music through networking.

The band has set up a website that features various information about the band, news about shows, etc. The added value comes from their activity on the site. They update their blog quite frequently: they release a post approximately every two to three days.

They’re also active on MySpace, Facebook and and other social networks. All these sites give samples of their music, and ask you to further engage with the band. With a unique name as Chester French, it’ll be easy to find them online. In some cases it isn’t that simple to search people on social sites.

They offer the visitors to join their VIP service. These VIP members get free copies of their music so that they will be “ambassadors” of Chester French, and spread their music. They use SalesForce to manage their network of fans. Also here, up to date tools are utilized…

The most fascinating part of their networking is their personal responses to emails from fans. In this article in the Gadgetwise blog (under NY Times), Wallach describes how he personally networks with the fans:

“We respond to every single email we get,” he said. “I do an hour in the morning and an hour at night. A lot of them are just, ‘I wish you’d come to my city,’ and we’ll write back, ‘Us, too.’ We try to keep it personal and intimate. So it’s not just ‘Dear Friend.’ It’ll be, ‘Dear Paul, thank you for coming to see us in Baton Rouge. We’d really like your ideas for how we can spread our music around in Baton Rouge.’”

This way of promoting music via social networks and personal communication with fans is gaining traction, and it’s an excellent example of how networking is used in the entertainment industry. Networking isn’t exclusive to business

Twitter is young: it aired only in 2006, when other social networks were already strong in the market. In the last year or so, it’s popularity leaped worldwide.

The short 140 format makes it easy to use and easy to follow. Naturally, you follow and get followed by people you know. Later you become exposed to more people that share a common interest.

After reaching a critical mass, communities began evolving around the “Twittersphere”. This critical mass means that not only geeks use it, but the general public. So, people that get to know each other via very short messages want to get together in real life. So, tweetups were born.

A Tweetup is a Networking Event

Tweetups are usually held once a month during the evening at a bar. This allows for a relaxed and not to formal atmosphere. But the attendants of this event didn’t solely to drink a beer before going home.

Attendants of tweetups are usually people who want to connect. They come also for meeting their virtual friends in real life, but they usually come with an agenda. The name tags with the @TwitterUser mean that a tweetup is a networking event, not a geek get-together.

Many times, the audience of tweetups has a tendency towards the internet sector, and internet marketing in particular, but it’s not a bunch of programmers…

So, tweetups are significant networking events, and especially important for those of you who want to connect to people in the internet sector.

How can I find out about upcoming Tweetups?

Naturally, the first place to look for them is on Twitter. There’s a good chance that they’ll be mentioned among the people you’re following. Didn’t see anything about an upcoming tweetup? Pop a question on Twitter. Someone will @reply.

If you still don’t find one there, Facebook would be a good place to search for a tweetup group in your vicinity.

Another valuable internet resource for tweetups is a rather new service called Twitvite. This site offers an option to arrange events where Twitter users can RVSP their attendance. They also offer to help you out with organizing tweetups…And if you’re organizing the tweetup, here’s a list of dos and don’ts.

Happy tweeting and networking!